Information We Collect

We collect information you provide directly to us when you create an account, register for our courses, or contact our support team. This includes your name, email address, phone number, and any other details you choose to share.

• Personal identification information (name, email, phone number)
• Educational background and learning preferences
• Payment information for course enrollment
• Communication records when you contact us
• Technical data like IP address and device information
• Course progress and performance data

We also automatically collect certain information when you visit our website, including your browser type, operating system, and pages you view. This helps us improve our platform and provide better service.

How We Use Your Information

Your information helps us deliver quality educational services and maintain our platform. We use it to process your enrollment, provide customer support, and send you important updates about your courses.

Specifically, we use your data to:

• Process course registrations and manage your account
• Deliver educational content and track your progress
• Send important updates about courses and schedules
• Provide technical support and answer your questions
• Improve our website and course offerings
• Comply with legal requirements in Taiwan

Data Storage and Security

We take protecting your information seriously. Our systems use industry-standard encryption and security measures to keep your data safe from unauthorized access.

All data transfers are encrypted using TLS 1.3, and we regularly update our security protocols. Our staff receives training on data protection, and access to your information is limited to those who need it for legitimate business purposes.

Your Rights and Choices

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. You can request to see what data we have about you, ask us to correct inaccurate information, or request deletion of your account.

• Access your personal data and see how it's being used
• Request corrections to inaccurate or incomplete information
• Ask for deletion of your account and associated data
• Withdraw consent for marketing communications
• Request data portability in machine-readable format
• File complaints with Taiwan's data protection authorities

To exercise these rights, contact our privacy team at support@futurenodesystems.com. We'll respond within 30 days and verify your identity before processing any requests.

Sharing and Third Parties

We work with trusted partners to deliver our services, but we're careful about who we share your information with. Any third party that handles your data must meet our security standards and use it only for specified purposes.

We may share your information with:

• Payment processors to handle course fees securely
• Cloud hosting providers for reliable service delivery
• Educational technology partners for course delivery
• Customer support tools to help resolve your questions
• Analytics services to improve our platform (anonymized data only)
• Legal authorities when required by Taiwan law

We don't share personal information for marketing purposes or with data brokers. If we ever consider new types of sharing, we'll update this policy and notify you in advance.

International Data Transfers

Some of our service providers operate outside Taiwan, which means your data might be processed in other countries. We ensure these transfers comply with Taiwan's data protection laws and include appropriate safeguards.

When we transfer data internationally, we:

• Use providers in countries with adequate data protection laws
• Include contractual protections for your information
• Monitor compliance with our data protection requirements
• Maintain the same security standards regardless of location

Cookies and Tracking

Our website uses cookies to remember your preferences and provide a better experience. Essential cookies help the site function properly, while optional cookies help us understand how people use our platform.

You can control cookie settings in your browser, but disabling essential cookies might affect how our website works. We use cookies for:

• Keeping you logged into your account
• Remembering your language and display preferences
• Understanding which pages are most helpful
• Improving website performance and loading times

Children's Privacy

Our services are designed for adults seeking professional development. We don't knowingly collect personal information from children under 16. If you're under 16, please have a parent or guardian contact us before using our services.

If we discover we've collected information from a child under 16, we'll delete it promptly and may require parental consent before allowing continued use of our platform.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

Minor updates, like clarifications or contact information changes, will be posted here with an updated date. We encourage you to check this page occasionally to stay informed about how we protect your privacy.